Services

I help you to get the circles turning through a wide range of services tailored to meet your requirements.

Of course, all my services are about creating a process-aware environment based on sound understanding and solid commitment, and then starting and sustaining, effective process-based management.

A key objective in all my consulting work is to ensure that, beyond my initial involvement, my clients are empowered to continue and enhance process management and improvement with only minimal external support.

Process architecture discovery:

create the hierarchical value pathways from strategy to execution; name the coherent sets of processes that create, accumulate, and deliver value

Process measurement implementation:

discover process KPIs and measurement methods across the process architecture; review ongoing measurement credibility

Process governance
setup:

design, implementation, and refinement of the processes and mindsets required for effective process governance; ongoing mentoring of process owners

Process improvement projects:

facilitate process improvement projects using the SprintPIP method; develop client capability to support continuous improvement

Executive briefings:

tailored presentations and facilitated discussions with executives and senior managers to present and debate the ideas of process-based management

Process-based management training:

wide range of courses on process-based management topics, ranging from half- to two-day events; bespoke curriculum development also available

Office of BPM setup:

design, implement, and operate the processes required for a viable process support center of excellence; mentor and support the center staff

BPM maturity assessment:

baseline and regular surveys and analysis of BPM maturity across the 7Enablers, and co-creation of an ongoing development roadmap

Conference presentations and workshops:

frequent presentation of papers, workshops, and tutorials at the key international BPM conferences; also, at internal corporate events

Process-based management coaching and mentoring:

regular calls or face-to-face meetings to discuss emergent issues, answer questions, offer guidance, and update plans

Roger Tregear, your insights into business process management have been invaluable. Learning from your concepts has truly made a difference in my approach. Thank you for your expertise!

Roger is extremely quick to understand the key issues that affect business performance and to design “fit for purpose” solutions by engaging with key staff. He is an excellent communicator and rapport builder at all levels within an organization. His natural approach emphasizes long term sustainable business strategies that are owned and managed by the business. Roger gently encourages clients to commence and/or continue a process learning journey and has been instrumental in establishing process networks between organizations and expert associations.

Roger Tregear, your approaches are genius!

Roger is one of the most active process professionals in Australia. Whether coaching, mentoring, consulting, speaking, writing, or organizing Australia’s pre-eminent process conference; Roger approaches everything with integrity and passion. I am extremely appreciative of the support Roger has afforded me in my recent endeavors and imagine that I am not alone in benefiting from his experience.

Charismatic, approachable subject matter expert. Very willing to help and build networks for ongoing support.

A unique and innovative concept

9 December 2025

Process Management Snakes & Ladders is such a unique and innovative concept. It transforms process management into something playful and a truly engaging learning experience. By using a game format, it encourages collaborative learning, opens deeper conversations, and helps clarify and correct common Knowledge around processes in a safe and enjoyable way.

It is an amazing idea that I haven’t seen before in the field of process management games. It’s a great tool for teams who want to reflect on how their processes really work and learn together in a more interactive and memorable way.

Now we can learn with fun! It’s a very smart way to play with building the knowledge by ” Process Management Snakes & Ladders “. I like how we can learn step by step and discuss the principles of Process Management!

Rana Aljarallah

Can't wait to get it!

30 October 2025

When Roger wrote be about his upcoming new product I started counting days till the release date! Each Roger’s book is full of valuable knowledge. Now, you can share with your colleagues also a game that will help them understand processes and process management better and have fun while learning!

Zbigniew Misiak

Looking forward to seeing this in action!

15 October 2025

When I first heard about the idea of using Snakes & Ladders to teach process-based management, I was intrigued — and now I’m genuinely excited to see it come to life.

Congratulations Roger for turning a creative concept into something tangible and impactful. Let the games begin!

Meindert Kalma

A Brilliantly Engaging Way to Explore Process-Based Management

13 October 2025

The Process Management Snakes & Ladders game is a creative and enjoyable way to explore process-based management. It takes what can often be a serious or technical topic and turns it into something engaging, interactive, and surprisingly thought-provoking.

Inspired by the ancient Snakes & Ladders game from India, it beautifully connects the idea of ups and downs with the realities of organizational life. As you move through the 26 events in the game, each one opens the door to deeper discussions about real challenges and opportunities that teams face in improving processes.

What I love most is how it blends fun with learning. It encourages collaboration, sparks meaningful conversations, and helps people see process management from new perspectives. Whether you play with a colleague or an entire team, it creates an open space for reflection, shared understanding, and even a few laughs along the way.

In short, Process Management Snakes & Ladders is more than a game, it’s a catalyst for transformative conversations and a must-have tool for every process promoter committed to continuous improvement.

Bassam AlKharashi

Response from Roger Tregear

Thanks, Bassam. I’m excited to bring the game to market to help many organizations provoke powerful conversations about the theory and practice of process-based management.