Riyadh Municipality

The Riyadh Municipality is tasked with advancing Riyadh via sustainable urban development, high quality services, and constructive partnerships, towards a vibrant community.

In further pursuit of those goals the Municipality asked Roger to lead a team to establish process-based management operations. This included the discovery and documentation of the process architecture, developing the initial process performance scheme, creation of a comprehensive process governance framework, and activation of that framework for three processes.