The Saudi Ministry of Communications and Information Technology (MCIT) is playing a leading role in realizing the national Vision 2030 program as the Saudi ICT strategy is a cornerstone of national digitization. The MCIT vision is “Building tomorrow’s digital foundations for a connected and innovative Saudi Arabia.”

In support of this work MCIT commissioned a project to design and implement a process‐based management approach to the execution of its strategy. A process architecture was documented along with process KPIs for ongoing performance management. Process modelling capabilities were also established along with an Office of BPM.

Roger was lead consultant for the architecture and performance management project phases.