Process Pathways
I find drawing and writing useful to develop and refine my ideas about process-based management. Process Pathways is your monthly update of my latest musings.
Process Pathways: Issue 6
September 2024
OK, but apart from delivering products, keeping customers happy, saving money, making us more efficient, enabling automation, clarifying strategy, generating new revenue, facilitating mergers, gaining business excellence accreditation, and reducing risk, what have processes ever done for us?
Process Pathways: Issue 5
August 2024
Warning: This paper contains information that might radically impact your view of process, the universe, and everything. In a good way. A very good way.
Process Pathways: Issue 4
July 2024
Whatever field you are absorbed in it’s useful from time to time to revisit the basic concepts and compelling reasons. We spend our lives in the ‘what’ and ‘how’ and they only have value if we have the correct ‘why’, and we can explain it clearly to ourselves and others. What follows is based on the ‘why’ description from my recently published book, Elements.
Process Pathways: Issue 3
June 2024
The purpose of process is performance. Process-based management is about consistently delivering mindfully targeted levels of organizational performance. The models, tools, and methods are important, but only if they advance this vital purpose. In this paper I explore key approaches that keep process performance in sharp focus.
Process Pathways: Issue 2
May 2024
In too many projects over a couple of decades I have encountered a malady that is life threatening for process-based management. I call it Process Reluctance Syndrome. A sustained switch to process management as BAU doesn’t always happen. There is a hesitation to make the change.
Process Pathways: Issue 1
April 2024
What does a Process Owner do? In this paper I want to give practical insights into the answer to that question by describing a cycle of work that is at the core of the Process Owner (PO) role – at least how I understand and recommend that role.