Making process-based management work in the real world
Practical advice for improving organizational performance through effective business process management, measurement, and governance. Finding signals in the noise to enable efficient performance tracking and enhanced performance improvement. Learning how to use the Process Behavior Chart.
Effective Process Management combines two of Roger’s most popular courses – Active Process Management and Predictive Process Management.
This course will teach you how to:
DAY 1 + DAY 2: 9am to 5pm
- Make process-based management real
- Turn process architecture into a daily management tool
- Prioritize, improve, and sustain process performance
- Gain and sustain commitment throughout the organization
- Radically improve process management maturity
DAY 3: 9am to 1pm
- Learn a new tool to bring process-based management to life
- Understand the futility of chasing the causes of common variation
- Learn how to detect the signals that show an exceptional variation
- Understand how the Process Behavior Chart (PBC) works
- Develop a PBC and use it to detect signals of exceptional change
Who should attend?
This course is for anyone involved in the management and improvement of organizational performance or the analysis and design of business systems, especially those who have an interest in process-based management.
Executives, managers, business and strategy analysts, process practitioners, supply chain managers, and anyone involved in the management and improvement of organizational performance, will gain valuable and practical insights from this course.
