Another book on BPM? Howard Smith, coauthor of Business Process Management: The Third Wave, says “Yes! Because it is important to hear the distinct perspectives of experts and users as the field matures. This book has given us much to absorb.”

The editors invited process practitioners, vendors, authors, academics, and consultants from around the world to answer 15 key questions. 31 thought leaders across the spectrum of process views and approaches responded magnificently with 109 answers.

This book will make you think. Answers to the same question will be different, often very different, and occasionally they are quite contradictory. In this book, you will not find a definitive, one best answer. You will find different answers argued convincingly by people who believe passionately in their BPM worldview. Each of us needs to make our own choices and determine our own answers.