The key elements of effective process-based management.

This book provides a portal into a significant body of knowledge about Roger’s proven approach to process-based management. The elements described are the tools, approaches, and constructs that efficiently and safely improve and sustain organizational performance.

They define the pieces of the puzzle, the components of the system, that come together to create a practical method for incremental, safe, and self-supporting operation of process-based management in any organization.

Also available as a free PDF download.